Shipping + Returns
All orders over $100 will ship for free in the US. Orders under $100 will ship for $10.
Shipping to Canada is $75. All other international shipping will be $150.
Your item will ship within 3 - 5 business days of your purchase date. You will receive tracking information via email when your order ships.
Items shipping outside of the US may become subject to additional taxes or fees. These fees are billed from the country where the items are being shipped. Swoon is in no way responsible to pay these additional taxes or fees.
You can return any item you purchase for a store credit. If you need to return an item, contact us at firstname.lastname@example.org.
- You must contact us within 14 days from the date your item arrived in order to return your item
- All items are returnable for a store credit, minus to/from shipping charges
- We can email you a shipping label for your return
- If you wish to use your own return label, you should consider using a trackable shipping service or purchasing shipping insurance. As we don't guarantee that we will receive your returned item
- Store credit will only be issued for unused items returned in the same condition in which they were purchased
- Your store credit never expires, and can be used on any future purchase(s)
- Gift cards are non-returnable
- To complete your return we require a receipt or proof of purchase
- A partial refund may be issued if any item returned is damaged
For any questions about our shipping or return policies please email us at email@example.com for help.